Real Insights. Real Installers. Are You Listening?

InstallerSHOW 2025 Insights now available!

At InstallerSHOW 2025, we asked the questions others don’t. From the tools they trust to the products that frustrate them, from low-carbon readiness to daily headaches on site, we gathered unfiltered feedback direct from the people doing the work.

These reports are not summaries of marketing trends. They are practical, honest insights from heating and plumbing professionals. Whether you're developing products, shaping training, or planning marketing campaigns, this is the frontline perspective you need.

Across themes like technology adoption, smart home integration, customer behaviour, training gaps, and installer wellbeing, our structured data reveals patterns, pain points, and opportunities that manufacturers and policy makers can't afford to ignore.

If you want to build for the future, start by listening to those installing it.

What they’re saying

  • “Insight-driven, purpose-led content is gold these days, and Lorefully is an amazing tool that can enable it to happen at a huge scale. It should be everywhere - Lorefully is a game-changer for events like the InstallerSHOW.”

    Mixergy

  • “It was a real bonus having Lorefully ask our questions to people at the show. We were busy running the stand, so to get proper feedback straight from the market – without having to chase it ourselves – was brilliant. It made the whole thing feel more worthwhile, like we got something extra back straight away.”

    Anzen Wall

  • "“It helps me see what other installers are dealing with day to day – we don’t always get that insight unless we’re chatting in the pub or online. Having it captured like this makes it feel more real.”"

    Installer

  • “Manufacturers need to read this stuff. It’s exactly what they miss when they just push new products out.”

    Installer

  • “Feels like someone’s finally listening.”

    Installer

  • “This is the kind of stuff that needs shouting about – not just left in a notebook.”

    Installer

  • Lorefully is definitely something we want to use at events like this – it’s a game changer for us and makes our participation worthwhile. It helps shape the agenda and gives us high-quality feedback we wouldn’t get otherwise. I’d feel much more confident about being involved if Lorefully were part of the picture. It’s really important to me that we get tangible value from the event – everyone can feel good in the moment, but what difference are we actually making? Lorefully provides that answer.

    InnovateUK